Re:amaze vs. LivePerson
A side-by-side comparison based on G2 review data.
| Metric | Re:amaze | LivePerson |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 140 | 207 |
| Ease of use | 9.2 | 8.6 |
| Ease of setup | 9.1 | 8.3 |
| Quality of support | 9.5 | 8.5 |
| Meets requirements | 9.3 | 8.7 |
| NPS | 75.182482 | 58.378378 |
| Small Business | 80.7% | 25.2% |
| Mid-Market | 17.1% | 41.6% |
| Enterprise | 2.1% | 33.2% |
| Total page views | 751 | 1,153 |
| Total LLM citations | 2,692 | 7,933 |
Re:amaze
Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback).
- Flexibility
- Customer Support
LivePerson
LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises.
- Features
- Ease of Use
- Helpful
- Artificial Intelligence
- Efficiency
- Customer Engagement