G2 Vendor Directory

RB2B vs. Customers.ai

A side-by-side comparison based on G2 review data.

MetricRB2B

by Retention.com

Customers.ai

by Customers.ai

Overall rating4.54.8
Review count284429
Ease of use9.59.6
Ease of setup9.49.5
Quality of support9.19.8
Meets requirements8.99.7
NPS67.84452392.086331
Small Business66.9%79.6%
Mid-Market31.6%17.6%
Enterprise1.5%2.8%
Total page views1,295642
Total LLM citations8,0914,235

RB2B

Retention.com B2B is a Person-Level Website Visitor Identification tool that identifies the decision makers visiting your website, down to their LinkedIn profile, business email and full name. We push your website visitor profiles directly to slack in real-time so that you can target your most influential prospects instantly.

Pros

  • Easy Setup
  • Ease of Use
  • Insights
  • Easy Integrations
  • Lead Generation
  • LinkedIn Integration

Customers.ai

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and enriching their identity data and restoring lost Facebook ad audiences. Customers.ai helps you engage your website visitors by tracking the customer journey, segmenting high-intent audiences, and ensuring emails reach the right people with the right message. Plus, it works seamlessly with popular tools like Klaviyo, SendGrid, Salesforce, and HighLevel.

Pros

  • Features
  • Helpful
  • Ease of Use
  • Lead Generation
  • Customer Support
  • Automation