G2 Vendor Directory

Ray by Practo vs. Heidi

A side-by-side comparison based on G2 review data.

MetricRay by Practo

by Practo

Heidi

by Heidi AI (Heidi Health)

Overall rating4.84.9
Review count1519
Ease of use8.69.3
Ease of setup5.79.4
Quality of support9.19.2
Meets requirements8.99.5
NPS85.714286100
Small Business6.7%72.7%
Mid-Market13.3%9.1%
Enterprise80.0%18.2%
Total page views97725
Total LLM citations2105,109

Ray by Practo

Ray is a practice management software that helps in managing your practice better and offering a seamless experience to your patients.

Pros

    Heidi

    Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decisions at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.

    Pros