Field Force Tracker vs. ServiceNow Field Service Management
A side-by-side comparison based on G2 review data.
| Metric | Field Force Tracker | ServiceNow Field Service Management |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 22 | 179 |
| Ease of use | 9.9 | 8.6 |
| Ease of setup | 9.9 | 8.4 |
| Quality of support | 9.9 | 8.8 |
| Meets requirements | 9.9 | 8.8 |
| NPS | 68.181818 | 51.445087 |
| Small Business | 31.8% | 27.7% |
| Mid-Market | 40.9% | 35.8% |
| Enterprise | 27.3% | 36.5% |
| Total page views | 153 | 1,960 |
| Total LLM citations | 64 | 11,402 |
Field Force Tracker
Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years.
- Real-Time Data
- Scheduling Management
- Data Management
- Ease of Use
- Tracking Efficiency
- Digital Signatures
ServiceNow Field Service Management
ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems.
- Real-Time Data
- Scheduling Management
- Ease of Use
- Easy Integration
- Integrations
- Data Management