G2 Vendor Directory

Field Force Tracker vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricField Force Tracker

by Rapidsoft Systems

ServiceMax

by PTC

Overall rating4.64.2
Review count22143
Ease of use9.98.6
Ease of setup9.98.4
Quality of support9.98.3
Meets requirements9.98.7
NPS68.18181845.714286
Small Business31.8%25.4%
Mid-Market40.9%39.9%
Enterprise27.3%34.8%
Total page views153477
Total LLM citations644,106

Field Force Tracker

Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years.

Pros

  • Real-Time Data
  • Scheduling Management
  • Data Management
  • Ease of Use
  • Tracking Efficiency
  • Digital Signatures

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access