G2 Vendor Directory

Rafiki AI vs. Fireflies.ai

A side-by-side comparison based on G2 review data.

MetricRafiki AI

by GetRafiki

Fireflies.ai

by Fireflies.ai

Overall rating4.54.7
Review count23755
Ease of use8.69.4
Ease of setup8.79.5
Quality of support9.79.0
Meets requirements8.69.2
NPS65.21739188.829787
Small Business60.9%79.3%
Mid-Market39.1%17.9%
Enterprise0.0%2.8%
Total page views673,086
Total LLM citations28114,685

Rafiki AI

Rafiki AI is a Generative AI–powered conversation and revenue intelligence platform that helps revenue teams capture every customer interaction, coach reps with real evidence, automate the busywork after every call, and close more deals faster. Rafiki AI helps you spot deal risks, surface upside opportunities, and improve every sales conversation. Its state-of-the-art AI engine records, transcribes, and analyzes all your sales calls across web conferencing tools (Zoom, Google Meet, Microsoft Teams), dialers, and email — turning conversations into pipeline insights you can act on.

Pros

  • Ease of Use
  • Customer Support
  • Simple
  • Features
  • Accuracy
  • Customizability

Fireflies.ai

Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload.

Pros

  • AI Summary
  • Transcription
  • Time-saving
  • Ease of Use
  • Accuracy
  • Action Items