G2 Vendor Directory

raffle AI vs. X1 Search

A side-by-side comparison based on G2 review data.

Metricraffle AI

by Raffle

X1 Search

by X1

Overall rating4.64.6
Review count1967
Ease of use8.99.1
Ease of setup8.79.1
Quality of support9.29.7
Meets requirements8.99.5
NPS68.42105374.242424
Small Business10.5%62.1%
Mid-Market57.9%19.7%
Enterprise31.6%18.2%
Total page views61451
Total LLM citations962,480

raffle AI

Raffle AI is the most secure customer self-service solution. It provides reliable, secure AI Search and Chat Assistants to make your content accessible. Advanced security measures: • Governmental-level encryption • SOC 2 Type 2 compliance • GDPR and HIPAA compliant • EU-based data centres for European customers Key features: • High reliability and pinpoint accuracy • Controlled AI Framework for precise results • Actionable business insights • Rapid implementation with zero maintenance • Automatic content crawling and syncing • Custom AI models for each business Raffle AI’s commitment to

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Search Efficiency
  • Features
  • Results

X1 Search

Stop Searching and Start Finding — with X1 Search. X1 Search empowers you to instantly find the exact information you need across all your data sources — including emails, files, chats, documents, and more — from Microsoft 365 (Mail, Teams, SharePoint, OneDrive, Exchange), Google Workspace, Slack, local files, and cloud storage. All in a single, lightning-fast search using one powerful solution. Powered by X1’s fast-as-you-type technology, this intuitive desktop application delivers real-time results across your content — helping you work smarter and save hours every day.

Pros

  • Search Functionality
  • Efficiency
  • Integrations
  • Time-saving
  • Customer Support
  • Ease of Use