G2 Vendor Directory

Radmin vs. Zoho Assist

A side-by-side comparison based on G2 review data.

MetricRadmin

by Famatech

Zoho Assist

by Zoho

Overall rating4.44.7
Review count13754
Ease of use9.29.4
Ease of setup7.99.4
Quality of support7.79.1
Meets requirements9.09.4
NPS46.15384679.343365
Small Business30.8%71.4%
Mid-Market30.8%23.2%
Enterprise38.5%5.4%
Total page views3413,087
Total LLM citations1,80819,400

Radmin

Radmin is one of the most secure and reliable remote access software products today. It’s been chosen by over 100,000 companies worldwide for remote tech support to employees. Governments and military, technology experts, and financial organizations rely on their vast capabilities. Radmin is a must-have tool for every IT Professional.

Pros

  • Speed

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access