Radmin vs. SecureLink Customer Connect
A side-by-side comparison based on G2 review data.
| Metric | Radmin | SecureLink Customer Connect |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 13 | 32 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 7.9 | 9.3 |
| Quality of support | 7.7 | 9.4 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 46.153846 | 59.375 |
| Small Business | 30.8% | 15.6% |
| Mid-Market | 30.8% | 31.3% |
| Enterprise | 38.5% | 53.1% |
| Total page views | 341 | 27 |
| Total LLM citations | 1,808 | 21 |
Radmin
Radmin is one of the most secure and reliable remote access software products today. It’s been chosen by over 100,000 companies worldwide for remote tech support to employees. Governments and military, technology experts, and financial organizations rely on their vast capabilities. Radmin is a must-have tool for every IT Professional.
- Speed
SecureLink Customer Connect
Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.