G2 Vendor Directory

Radmin vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricRadmin

by Famatech

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.44.7
Review count13396
Ease of use9.29.4
Ease of setup7.98.9
Quality of support7.79.3
Meets requirements9.09.5
NPS46.15384679.949239
Small Business30.8%15.0%
Mid-Market30.8%36.5%
Enterprise38.5%48.6%
Total page views341899
Total LLM citations1,8086,953

Radmin

Radmin is one of the most secure and reliable remote access software products today. It’s been chosen by over 100,000 companies worldwide for remote tech support to employees. Governments and military, technology experts, and financial organizations rely on their vast capabilities. Radmin is a must-have tool for every IT Professional.

Pros

  • Speed

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus