G2 Vendor Directory

Fast Track vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricFast Track

by Radial

Creatio AI CRM

by Creatio

Overall rating3.64.6
Review count13383
Ease of use6.69.1
Ease of setup5.78.5
Quality of support7.39.2
Meets requirements7.69.2
NPS7.69230880.177515
Small Business27.3%42.3%
Mid-Market36.4%43.7%
Enterprise36.4%14.0%
Total page views552,028
Total LLM citations330

Fast Track

Radial, Inc., a bpost group company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial’s innovative solutions connect retailers and customers through advanced omnichannel technologies, intelligent payments and fraud protection, efficient fulfillment, supply chain services, and insightful customer care services – especially where high-value customer experiences are critical.

Pros

    Creatio AI CRM

    Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

    Pros

    • Ease of Use
    • Efficiency
    • Customizability
    • Customization
    • Features
    • Customization Options