G2 Vendor Directory

Quiq vs. Regal

A side-by-side comparison based on G2 review data.

MetricQuiq

by Quiq, Inc.

Regal

by Regal Voice

Overall rating4.74.7
Review count4545
Ease of use9.29.2
Ease of setup9.18.5
Quality of support9.69.5
Meets requirements9.39.1
NPS84.44444484.444444
Small Business31.1%20.5%
Mid-Market48.9%77.3%
Enterprise20.0%2.3%
Total page views499717
Total LLM citations2,177651

Quiq

Quiq is an agentic AI customer journey platform that helps enterprise brands resolve customer needs across voice, messaging, chat, SMS, and digital channels. The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience, while maintaining visibility and control over every AI decision. Quiq enables businesses to automate customer interactions, execute workflows, and support human agents without losing conversational context. Customers can move between AI and human support, or switch channels entirely, without repeating information.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Artificial Intelligence
  • Customer Satisfaction
  • Features

Regal

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value.

Pros

  • Helpful
  • Features
  • Ease of Use
  • Customer Support
  • Efficiency
  • Easy Implementation