G2 Vendor Directory

Quiq vs. monday AI Work Platform

A side-by-side comparison based on G2 review data.

MetricQuiq

by Quiq, Inc.

monday AI Work Platform

by monday.com

Overall rating4.74.7
Review count4517,301
Ease of use9.29.2
Ease of setup9.19.0
Quality of support9.69.1
Meets requirements9.39.2
NPS84.44444481.722027
Small Business31.1%61.5%
Mid-Market48.9%30.3%
Enterprise20.0%8.2%
Total page views49924,226
Total LLM citations2,17785,548

Quiq

Quiq is an agentic AI customer journey platform that helps enterprise brands resolve customer needs across voice, messaging, chat, SMS, and digital channels. The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience, while maintaining visibility and control over every AI decision. Quiq enables businesses to automate customer interactions, execute workflows, and support human agents without losing conversational context. Customers can move between AI and human support, or switch channels entirely, without repeating information.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Artificial Intelligence
  • Customer Satisfaction
  • Features

monday AI Work Platform

monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact.

Pros

  • Ease of Use
  • Team Collaboration
  • Project Management
  • Organization
  • Task Management
  • Simple