G2 Vendor Directory

QuestionPro CX vs. Totango

A side-by-side comparison based on G2 review data.

MetricQuestionPro CX

by QuestionPro

Totango

by Totango

Overall rating4.84.3
Review count111,150
Ease of use9.78.5
Ease of setup9.67.8
Quality of support9.18.6
Meets requirements9.68.6
NPS9052.017544
Small Business81.8%22.1%
Mid-Market18.2%57.2%
Enterprise0.0%20.7%
Total page views681,344
Total LLM citations419,742

QuestionPro CX

QuestionPro CX analyzes textual feedback of your customers and gain insights from the qualitative data.

Pros

  • Customer Feedback
  • Feedback Management
  • Health Scoring

Totango

Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales methodology to transform how companies prove customer ROI, drive retention, and earn expansion. The Customer Growth Platform includes Totango Customer Success and Unison Customer Intelligence. Each of these solutions plays a distinct role in the Customer-Led Growth through value realization methodology.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Customization
  • Efficiency
  • Intuitive