G2 Vendor Directory

Qualtrics Market Research vs. Lyssna

A side-by-side comparison based on G2 review data.

MetricQualtrics Market Research

by Qualtrics

Lyssna

by Lyssna

Overall rating4.44.4
Review count3,020191
Ease of use8.79.2
Ease of setup8.69.2
Quality of support8.99.1
Meets requirements9.18.6
NPS62.76595767.391304
Small Business22.0%38.6%
Mid-Market33.3%38.1%
Enterprise44.7%23.3%
Total page views2,380788
Total LLM citations2,74512,189

Qualtrics Market Research

Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.

Pros

  • Ease of Use
  • Survey Creation
  • Features
  • Intuitive
  • Ease of Creation
  • User Interface

Lyssna

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Customer Support
  • Intuitive
  • Helpful