Qualified vs. Capacity
A side-by-side comparison based on G2 review data.
| Metric | Qualified | Capacity |
|---|---|---|
| Overall rating | 4.9 | 4.7 |
| Review count | 1,568 | 119 |
| Ease of use | 9.3 | 9.3 |
| Ease of setup | 9.3 | 8.7 |
| Quality of support | 9.9 | 9.6 |
| Meets requirements | 9.6 | 9.3 |
| NPS | 97.56254 | 80.733945 |
| Small Business | 9.0% | 34.7% |
| Mid-Market | 69.5% | 40.7% |
| Enterprise | 21.4% | 24.6% |
| Total page views | 11,262 | 954 |
| Total LLM citations | 154,146 | 2,249 |
Qualified
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more?
- Customer Support
- Helpful
- Features
- Ease of Use
- Customer Service
- Customer Engagement
Capacity
Capacity is a unified CX Automation Platform engineered to eliminate the operational chaos of rising support costs, fragmented technology, and increasing customer expectations. Built specifically for the modern contact center, Capacity connects your enterprise knowledge, data, and systems into a single AI Knowledge Orchestration Layer.
- Ease of Use
- Helpful
- Efficiency
- Easy Setup
- Customer Support
- Intuitive