G2 Vendor Directory

Quadient Inspire vs. Act-On

A side-by-side comparison based on G2 review data.

MetricQuadient Inspire

by Quadient

Act-On

by Act-On Software

Overall rating4.84.1
Review count1301,071
Ease of use9.38.3
Ease of setup8.98.0
Quality of support9.58.9
Meets requirements9.58.4
NPS85.71428641.456311
Small Business13.1%39.0%
Mid-Market62.3%49.4%
Enterprise24.6%11.6%
Total page views612974
Total LLM citations3,1534,432

Quadient Inspire

Quadient Inspire is the world’s most trusted end‑to‑end customer communications management (CCM) solution, empowering organizations to deliver seamless, personalized, and compliant communications at scale. Inspire enables businesses to streamline and accelerate operations while creating consistent, engaging omnichannel experiences across both digital and physical channels. From onboarding and servicing to retention and growth, Inspire supports communications across every stage of the customer lifecycle.

Pros

  • Ease of Use
  • Integrations
  • Customer Support
  • Easy Implementation
  • Implementation Ease
  • Features

Act-On

Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features.

Pros

  • Ease of Use
  • Customer Support
  • Email Marketing
  • Email Management
  • Integrations
  • Helpful