Qiscus vs. Podium
A side-by-side comparison based on G2 review data.
| Metric | Qiscus | Podium |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 23 | 2,155 |
| Ease of use | 9.5 | 9.4 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 8.7 | 9.1 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 47.826087 | 71.621622 |
| Small Business | 36.4% | 61.1% |
| Mid-Market | 63.6% | 34.2% |
| Enterprise | 0.0% | 4.7% |
| Total page views | 136 | 6,056 |
| Total LLM citations | 353 | 76,684 |
Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.
Podium
Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.
- Ease of Use
- Helpful
- Communication
- Easy Communication
- Customer Support
- Useful