G2 Vendor Directory

Qiscus vs. Missive

A side-by-side comparison based on G2 review data.

MetricQiscus

by Qiscus

Missive

by Missive

Overall rating4.34.7
Review count23861
Ease of use9.59.0
Ease of setup8.98.9
Quality of support8.79.4
Meets requirements8.99.2
NPS47.82608778.413069
Small Business36.4%87.9%
Mid-Market63.6%11.9%
Enterprise0.0%0.2%
Total page views1361,740
Total LLM citations35320,315

Qiscus

Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.

Pros

    Missive

    Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week.

    Pros

    • Team Collaboration
    • Communication
    • Ease of Use
    • Features
    • Communication Ease
    • Collaboration