Qiscus vs. Chatway Live Chat
A side-by-side comparison based on G2 review data.
| Metric | Qiscus | Chatway Live Chat |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 23 | 91 |
| Ease of use | 9.5 | 9.8 |
| Ease of setup | 8.9 | 9.8 |
| Quality of support | 8.7 | 9.9 |
| Meets requirements | 8.9 | 9.7 |
| NPS | 47.826087 | 95.604396 |
| Small Business | 36.4% | 95.4% |
| Mid-Market | 63.6% | 3.4% |
| Enterprise | 0.0% | 1.1% |
| Total page views | 136 | 827 |
| Total LLM citations | 353 | 1,758 |
Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.
Chatway Live Chat
Chatway is an all-in-one live chat, AI chatbot, customer service, and customer communication platform that helps businesses support customers, automate conversations, manage multiple channels, and connect support workflows with AI agents and external tools. Businesses can add a customizable live chat widget to their website in minutes and communicate with visitors in real time. Chatway works with virtually any website and offers integrations for platforms such as WordPress, WooCommerce, Shopify, Wix, Square, BigCommerce, and more.
- Ease of Use
- Customer Support
- Easy Setup
- Simple
- Features
- Helpful