Qiscus vs. Chatty
A side-by-side comparison based on G2 review data.
| Metric | Qiscus | Chatty |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 23 | 88 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 8.7 | 9.9 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 47.826087 | 87.356322 |
| Small Business | 36.4% | 90.7% |
| Mid-Market | 63.6% | 7.0% |
| Enterprise | 0.0% | 2.3% |
| Total page views | 136 | 1,077 |
| Total LLM citations | 353 | 1,480 |
Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.
Chatty
We don’t sell you another chat app. We help you sell more with AI sales assistant. No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Customer Support
- Helpful
- Ease of Use
- Easy Setup
- Useful
- Communication