G2 Vendor Directory

Qiscus vs. Chaport

A side-by-side comparison based on G2 review data.

MetricQiscus

by Qiscus

Chaport

by Chaport

Overall rating4.34.8
Review count2323
Ease of use9.59.6
Ease of setup8.99.0
Quality of support8.79.3
Meets requirements8.99.4
NPS47.82608786.363636
Small Business36.4%86.4%
Mid-Market63.6%13.6%
Enterprise0.0%0.0%
Total page views13675
Total LLM citations353184

Qiscus

Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.

Pros

    Chaport

    Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends.

    Pros