G2 Vendor Directory

Pulseway vs. xMatters

A side-by-side comparison based on G2 review data.

MetricPulseway

by MMSoft Design

xMatters

by Everbridge

Overall rating4.54.5
Review count125801
Ease of use9.29.0
Ease of setup9.19.0
Quality of support9.19.2
Meets requirements9.29.3
NPS68.85245971.611253
Small Business52.4%15.3%
Mid-Market42.7%27.1%
Enterprise4.8%57.6%
Total page views5372,216
Total LLM citations3,3105,125

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive

xMatters

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.

Pros

  • Alerting System
  • Ease of Use
  • Alert Management
  • Automation
  • Notifications
  • Integrations