G2 Vendor Directory

Pulseway vs. Infraon Desk

A side-by-side comparison based on G2 review data.

MetricPulseway

by MMSoft Design

Infraon Desk

by Infraon

Overall rating4.54.6
Review count12527
Ease of use9.29.2
Ease of setup9.19.2
Quality of support9.19.0
Meets requirements9.29.0
NPS68.85245985.185185
Small Business52.4%18.5%
Mid-Market42.7%51.9%
Enterprise4.8%29.6%
Total page views53780
Total LLM citations3,31026

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive

Infraon Desk

AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.

Pros