G2 Vendor Directory

Pulseway vs. Freshstatus

A side-by-side comparison based on G2 review data.

MetricPulseway

by MMSoft Design

Freshstatus

by Freshworks

Overall rating4.54.5
Review count125370
Ease of use9.29.2
Ease of setup9.19.3
Quality of support9.19.0
Meets requirements9.28.8
NPS68.85245967.409471
Small Business52.4%68.4%
Mid-Market42.7%25.7%
Enterprise4.8%5.9%
Total page views537116
Total LLM citations3,3100

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive

Freshstatus

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.

Pros