PubNub vs. Ably Realtime
A side-by-side comparison based on G2 review data.
| Metric | PubNub | Ably Realtime |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 25 | 67 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 9.3 | 9.7 |
| Meets requirements | 9.1 | 9.4 |
| NPS | 60.869565 | 89.552239 |
| Small Business | 52.0% | 44.8% |
| Mid-Market | 20.0% | 28.4% |
| Enterprise | 28.0% | 26.9% |
| Total page views | 197 | 213 |
| Total LLM citations | 731 | 8,692 |
PubNub
PubNub is a real-time platform for developers who build in-app chat and live features. The Chat SDK includes typing indicators, presence, message history, read receipts, reactions, and threads. PubNub supports unlimited subscribers per channel. PubNub assigns each message a server-side timetoken. Messages on a channel form one ordered sequence. End-to-end delivery latency is sub-100ms. DAZN uses PubNub to power chat and Watch Party experiences for 10 million users. PubNub charges by Monthly Active Users or transactions, depending on the plan.
- Customer Support
- Chat Functionality
- Ease of Use
- Data Security
- Real-time Streaming
- API Integration
Ably Realtime
Ably helps teams deliver resilient AI UX and high-performance live experiences that stay fast and in sync worldwide. We provide the global realtime layer for AI agents, chat, notifications, live dashboards, and collaboration - engineered to handle peak demand without self-managed infrastructure. Teams like HubSpot and Intercom use Ably to avoid the cost and complexity of building and operating realtime systems, while still getting predictable performance at serious scale, handling 2T+ API operations per month.
- Ease of Use
- Customer Support
- Easy Integrations
- Reliability
- Fast Communication
- Integrations