G2 Vendor Directory

ServiceMax vs. Zuper

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Zuper

by Zuper

Overall rating4.24.7
Review count143152
Ease of use8.69.1
Ease of setup8.48.4
Quality of support8.39.6
Meets requirements8.78.9
NPS45.71428680.136986
Small Business25.4%56.0%
Mid-Market39.9%38.0%
Enterprise34.8%6.0%
Total page views477899
Total LLM citations4,1069,092

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Zuper

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes.

Pros

  • Customer Support
  • Customization Options
  • Ease of Use
  • Integrations
  • Scheduling Management
  • Tracking Efficiency