ServiceMax vs. Zuper
A side-by-side comparison based on G2 review data.
| Metric | ServiceMax | Zuper |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 143 | 152 |
| Ease of use | 8.6 | 9.1 |
| Ease of setup | 8.4 | 8.4 |
| Quality of support | 8.3 | 9.6 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 45.714286 | 80.136986 |
| Small Business | 25.4% | 56.0% |
| Mid-Market | 39.9% | 38.0% |
| Enterprise | 34.8% | 6.0% |
| Total page views | 477 | 899 |
| Total LLM citations | 4,106 | 9,092 |
ServiceMax
ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
- Easy Communication
- Ease of Use
- Communication
- Scheduling Management
- Security
- Easy Access
Zuper
Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes.
- Customer Support
- Customization Options
- Ease of Use
- Integrations
- Scheduling Management
- Tracking Efficiency