G2 Vendor Directory

ServiceMax vs. Zapium

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Zapium

by Zapium

Overall rating4.25.0
Review count143159
Ease of use8.610.0
Ease of setup8.49.9
Quality of support8.39.8
Meets requirements8.79.7
NPS45.71428699.367089
Small Business25.4%52.2%
Mid-Market39.9%39.1%
Enterprise34.8%8.7%
Total page views477215
Total LLM citations4,106339

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Zapium

Zapium an AI and IoT powered maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is reduced downtime and operational costs. Our software suite consists of- - CMMS (https://www.zapium.com/software/cmms/) - Field Service Management (https://www.zapium.com/software/field-service-management/) - Facility Maintenance (https://www.zapium.com/software/facilities-maintenance-management/) - Asset Management

Pros

  • Maintenance Efficiency
  • Task Management
  • Work Order Management
  • Tracking
  • Scheduling Management
  • Maintenance Tracking