ServiceMax vs. XOi
A side-by-side comparison based on G2 review data.
| Metric | ServiceMax | XOi |
|---|---|---|
| Overall rating | 4.2 | 4.9 |
| Review count | 143 | 38 |
| Ease of use | 8.6 | 9.6 |
| Ease of setup | 8.4 | 9.4 |
| Quality of support | 8.3 | 9.9 |
| Meets requirements | 8.7 | 9.6 |
| NPS | 45.714286 | 97.368421 |
| Small Business | 25.4% | 38.9% |
| Mid-Market | 39.9% | 50.0% |
| Enterprise | 34.8% | 11.1% |
| Total page views | 477 | 521 |
| Total LLM citations | 4,106 | 1,147 |
ServiceMax
ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
- Easy Communication
- Ease of Use
- Communication
- Scheduling Management
- Security
- Easy Access
XOi
XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.
- Ease of Use
- Efficiency
- Features
- Customer Support
- Data Management
- Quality