G2 Vendor Directory

ServiceMax vs. Workiz

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Workiz

by Workiz

Overall rating4.24.5
Review count143247
Ease of use8.69.0
Ease of setup8.48.9
Quality of support8.38.9
Meets requirements8.78.9
NPS45.71428673.858921
Small Business25.4%96.6%
Mid-Market39.9%3.0%
Enterprise34.8%0.4%
Total page views4771,113
Total LLM citations4,10614,581

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Workiz

You’ve built something real. Brick by brick, call by call. You didn’t wait for a blueprint, you became the blueprint. You’ve put in the work, made the tough decisions, and built your business on your own terms. We’re not here to rewrite your story. We’re here to help you amplify it. To give you the tools to move forward, not start from scratch. Workiz was built for service pros who already know what it takes — the hard work, the late hours, the persistence. You’ve figured out how to make things run, but we know it can be done smarter, faster, and more efficiently. No wasted steps.

Pros

  • Customer Support
  • Ease of Use
  • User-Friendly
  • Integrations
  • Scheduling Management
  • Easy Integration