G2 Vendor Directory

ServiceMax vs. Simpro

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Simpro

by Simpro

Overall rating4.24.1
Review count143486
Ease of use8.68.1
Ease of setup8.47.1
Quality of support8.38.1
Meets requirements8.78.2
NPS45.71428640.506329
Small Business25.4%76.9%
Mid-Market39.9%22.9%
Enterprise34.8%0.2%
Total page views4772,512
Total LLM citations4,10616,400

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Simpro

Simpro is field service management software that helps trade and service contractors manage the complete job lifecycle in one connected platform. Designed as business management software for trades, it brings office and field teams together across customer management, estimating, scheduling, job and project delivery, asset maintenance, invoicing, payments, inventory, and reporting.

Pros

  • Ease of Use
  • Data Management
  • Features
  • Efficiency
  • Customer Support
  • Centralization