G2 Vendor Directory

ServiceMax vs. ServiceTrade

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

ServiceTrade

by ServiceTrade

Overall rating4.24.5
Review count14359
Ease of use8.69.0
Ease of setup8.48.7
Quality of support8.39.3
Meets requirements8.78.9
NPS45.71428672.881356
Small Business25.4%47.3%
Mid-Market39.9%41.8%
Enterprise34.8%10.9%
Total page views477577
Total LLM citations4,1063,832

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

ServiceTrade

ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins.

Pros