ServiceMax vs. ServiceTitan
A side-by-side comparison based on G2 review data.
| Metric | ServiceMax | ServiceTitan |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 143 | 381 |
| Ease of use | 8.6 | 8.6 |
| Ease of setup | 8.4 | 7.1 |
| Quality of support | 8.3 | 8.0 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 45.714286 | 66.042781 |
| Small Business | 25.4% | 65.7% |
| Mid-Market | 39.9% | 32.4% |
| Enterprise | 34.8% | 1.9% |
| Total page views | 477 | 3,706 |
| Total LLM citations | 4,106 | 40,093 |
ServiceMax
ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
- Easy Communication
- Ease of Use
- Communication
- Scheduling Management
- Security
- Easy Access
ServiceTitan
Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.
- Ease of Use
- Customer Support
- Features
- Tracking
- Efficiency
- Improvement