G2 Vendor Directory

ServiceMax vs. Repair-CRM

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Repair-CRM

by E-Software

Overall rating4.25.0
Review count14310
Ease of use8.610.0
Ease of setup8.410.0
Quality of support8.310.0
Meets requirements8.710.0
NPS45.714286100
Small Business25.4%90.0%
Mid-Market39.9%10.0%
Enterprise34.8%0.0%
Total page views47735
Total LLM citations4,10656

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Repair-CRM

Our mission is to help small field service companies grow with a Modern Field Service Solution! Schedule & Dispatch technicians and track their progress with GPS. Affordable ($39 / month for 5 users), making it ideal for companies with 3-15 technicians. Cloud-based admin + Mobile Apps. Asset tracking, photos & signature capturing. Start your free trial (no credit card required)

Pros