G2 Vendor Directory

ServiceMax vs. Field Force Tracker

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Field Force Tracker

by Rapidsoft Systems

Overall rating4.24.6
Review count14322
Ease of use8.69.9
Ease of setup8.49.9
Quality of support8.39.9
Meets requirements8.79.9
NPS45.71428668.181818
Small Business25.4%31.8%
Mid-Market39.9%40.9%
Enterprise34.8%27.3%
Total page views477153
Total LLM citations4,10664

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Field Force Tracker

Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years.

Pros

  • Real-Time Data
  • Scheduling Management
  • Data Management
  • Ease of Use
  • Tracking Efficiency
  • Digital Signatures