ServiceMax vs. Raken
A side-by-side comparison based on G2 review data.
| Metric | ServiceMax | Raken |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 143 | 115 |
| Ease of use | 8.6 | 9.3 |
| Ease of setup | 8.4 | 9.3 |
| Quality of support | 8.3 | 9.3 |
| Meets requirements | 8.7 | 9.0 |
| NPS | 45.714286 | 71.681416 |
| Small Business | 25.4% | 61.9% |
| Mid-Market | 39.9% | 35.4% |
| Enterprise | 34.8% | 2.7% |
| Total page views | 477 | 654 |
| Total LLM citations | 4,106 | 4,562 |
ServiceMax
ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
- Easy Communication
- Ease of Use
- Communication
- Scheduling Management
- Security
- Easy Access
Raken
Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights.
- Ease of Use
- Features
- Customer Support
- Photo Management
- Simple
- Organization