G2 Vendor Directory

ServiceMax vs. Knowify

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Knowify

by Knowify

Overall rating4.24.5
Review count143103
Ease of use8.69.0
Ease of setup8.48.7
Quality of support8.39.4
Meets requirements8.78.6
NPS45.71428662.745098
Small Business25.4%86.3%
Mid-Market39.9%11.8%
Enterprise34.8%2.0%
Total page views477780
Total LLM citations4,10611,078

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Knowify

**NEW** - Knowify now connects directly to AI platforms like Claude and ChatGPT. No generic AI advice. No reports to build. No analyst to hire. Just the insights you need to grow with confidence. ✅ “What jobs need my attention this week?” ✅ “What’s my WIP this month?” ✅ “Who’s making me the most money on commercial work?” Every job. Every number. Everything that drives profitability. Any question you’ve every had about your business. Now all you have to do is ask. ------------------------------------------------- Knowify is job management software built for trade contractors.

Pros

  • Ease of Use
  • Customer Support
  • Data Management
  • Helpful
  • Efficiency Improvement
  • Integrations