G2 Vendor Directory

ServiceMax vs. Kickserv

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Kickserv

by EverCommerce

Overall rating4.24.5
Review count143182
Ease of use8.69.0
Ease of setup8.49.1
Quality of support8.39.3
Meets requirements8.78.7
NPS45.71428665.921788
Small Business25.4%83.3%
Mid-Market39.9%14.4%
Enterprise34.8%2.2%
Total page views477501
Total LLM citations4,1062,579

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Kickserv

Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.

Pros

  • Ease of Use
  • Scheduling Management
  • Scheduling
  • Customer Support
  • Features
  • Scheduling Ease