G2 Vendor Directory

ServiceMax vs. Jotform

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Jotform

by Jotform

Overall rating4.24.6
Review count1435,792
Ease of use8.69.3
Ease of setup8.49.2
Quality of support8.38.9
Meets requirements8.79.3
NPS45.71428678.793419
Small Business25.4%75.1%
Mid-Market39.9%21.0%
Enterprise34.8%3.9%
Total page views47714,937
Total LLM citations4,10655,800

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes.

Pros

  • Ease of Use
  • Simple
  • Ease of Creation
  • User-Friendly
  • Features
  • Form Creation