G2 Vendor Directory

ServiceMax vs. Fieldcode

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Fieldcode

by Fieldcode

Overall rating4.25.0
Review count14322
Ease of use8.69.9
Ease of setup8.49.8
Quality of support8.39.9
Meets requirements8.79.9
NPS45.714286100
Small Business25.4%13.6%
Mid-Market39.9%40.9%
Enterprise34.8%45.5%
Total page views477149
Total LLM citations4,106249

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Fieldcode

Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. The platform uses automation and AI-powered service actions to support field service workflows from ticket preparation through scheduling, dispatching, routing, field execution, and completion.

Pros

  • Real-Time Data
  • Scheduling Management
  • Data Management
  • Tracking Efficiency
  • Versatility
  • Simple Use