G2 Vendor Directory

ServiceMax vs. Field Nation

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Field Nation

by Field Nation

Overall rating4.24.6
Review count143418
Ease of use8.69.0
Ease of setup8.49.1
Quality of support8.39.0
Meets requirements8.79.2
NPS45.71428670.460048
Small Business25.4%58.6%
Mid-Market39.9%34.6%
Enterprise34.8%6.8%
Total page views4771,333
Total LLM citations4,1068,828

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Field Nation

Field Nation is the category-leading on-demand labor platform for technology field service. We help service organizations build and operate scalable field service labor programs with skilled local technicians, automation, and performance intelligence. As demand changes and coverage expands, fixed labor costs, travel expenses, and manual coordination can limit growth. Field Nation enables companies to add capacity where they need it while retaining ownership of their program standards, technician selection, and costs.

Pros

  • Ease of Use
  • Customer Support
  • Efficiency
  • User-Friendly
  • Helpful
  • Platform Usability