ServiceMax vs. Connecteam
A side-by-side comparison based on G2 review data.
| Metric | ServiceMax | Connecteam |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 143 | 3,506 |
| Ease of use | 8.6 | 9.1 |
| Ease of setup | 8.4 | 9.1 |
| Quality of support | 8.3 | 9.2 |
| Meets requirements | 8.7 | 9.1 |
| NPS | 45.714286 | 72.365407 |
| Small Business | 25.4% | 85.5% |
| Mid-Market | 39.9% | 14.0% |
| Enterprise | 34.8% | 0.4% |
| Total page views | 477 | 6,069 |
| Total LLM citations | 4,106 | 42,388 |
ServiceMax
ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
- Easy Communication
- Ease of Use
- Communication
- Scheduling Management
- Security
- Easy Access
Connecteam
Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams.
- Ease of Use
- Features
- Scheduling
- Team Collaboration
- User-Friendly
- Communication