G2 Vendor Directory

ServiceMax vs. AT&T Field Management

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

AT&T Field Management

by AT&T Inc.

Overall rating4.24.0
Review count14315
Ease of use8.68.7
Ease of setup8.47.6
Quality of support8.38.1
Meets requirements8.78.7
NPS45.71428626.666667
Small Business25.4%53.3%
Mid-Market39.9%6.7%
Enterprise34.8%40.0%
Total page views47771
Total LLM citations4,1068

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

AT&T Field Management

AT&T Workforce Manager is a modular solution for managing mobile workforces.

Pros

  • Ease of Use
  • Easy Access
  • Customization Options
  • Customizability
  • Customer Support
  • Accessibility