G2 Vendor Directory

ServiceMax vs. Appenate (formerly Forms On Fire)

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

Appenate (formerly Forms On Fire)

by Appenate (Pty) Ltd

Overall rating4.24.5
Review count143270
Ease of use8.69.1
Ease of setup8.48.8
Quality of support8.39.3
Meets requirements8.79.3
NPS45.71428670.188679
Small Business25.4%54.8%
Mid-Market39.9%34.8%
Enterprise34.8%10.4%
Total page views477371
Total LLM citations4,1061,813

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

Appenate (formerly Forms On Fire)

Appenate is a no-code platform designed for building mobile forms and applications, specifically tailored for industries such as field service, inspections, maintenance, and inventory management. This innovative solution enables teams in sectors like construction, logistics, manufacturing, and facilities management to transition from paper-based processes to digital workflows. By standardizing operations and enhancing compliance, Appenate allows organizations to deploy enterprise-grade applications in a matter of minutes, eliminating the need for coding or developer resources.

Pros

  • Ease of Use
  • Form Customization
  • Customization Options
  • Form Creation
  • User-Friendly
  • Customization