G2 Vendor Directory

ACE vs. Kivo

A side-by-side comparison based on G2 review data.

MetricACE

by PSC Software

Kivo

by Kivo

Overall rating4.74.9
Review count3323
Ease of use9.79.8
Ease of setup8.49.5
Quality of support9.39.7
Meets requirements9.39.7
NPS80.645161100
Small Business33.3%65.2%
Mid-Market57.6%34.8%
Enterprise9.1%0.0%
Total page views205640
Total LLM citations3305,620

ACE

ACE is a cloud-based electronic quality management system built for regulated life sciences organizations. It brings quality processes, documents, training, and compliance activities together in one connected platform, helping teams maintain control, improve visibility, and stay prepared for audits and inspections. ACE supports core quality processes including document control, training management, deviations, CAPA, change control, risk management, audits, inspections, supplier quality, complaints, and more.

Pros

  • Workflow Management
  • Ease of Use
  • Process Streamlining
  • Functionality
  • Business Growth
  • Tools

Kivo

Kivo is building the infrastructure for GxP compliance in the era of AI-powered drug development. Its unified cloud platform supports Regulatory, Clinical, and Quality operations — including RIM, eTMF, QMS, controlled document management, submission assembly, eCTD lifecycle management, inspection readiness, SOP management, and training management — within a single, audit-ready environment.

Pros

  • Ease of Use
  • Implementation Ease
  • User Interface
  • Customization
  • Customer Support
  • Features