protel PMS vs. Semper
A side-by-side comparison based on G2 review data.
| Metric | protel PMS | Semper |
|---|---|---|
| Overall rating | 3.5 | 4.7 |
| Review count | 12 | 11 |
| Ease of use | 8.6 | 9.8 |
| Ease of setup | 7.1 | 9.0 |
| Quality of support | 6.0 | 9.3 |
| Meets requirements | 6.9 | 9.6 |
| NPS | -9.090909 | 81.818182 |
| Small Business | 50.0% | 81.8% |
| Mid-Market | 41.7% | 18.2% |
| Enterprise | 8.3% | 0.0% |
| Total page views | 81 | 60 |
| Total LLM citations | 577 | 92 |
protel PMS
protel by Planet is a robust technology stack for your hotel business, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. The first cloud-native PMS and apps went live in 2009, operations expanded internationally to over 90 countries while continuing to influence the technological change collectively known as the hospitality industry.
Semper
Semper is a hotel management system (HMS) designed for independent hotels that need a reliable, easy-to-use solution to manage operations, reservations, and guest services from one central platform. Ideal for hotels, lodges, guesthouses, and boutique accommodations, Semper enables owners and teams to run their property efficiently without the complexity or high cost of enterprise-level systems. The platform is built to support the full guest journey — from booking and check-in to billing and reporting — while simplifying internal workflows and improving day-to-day control.