protel PMS vs. RMS
A side-by-side comparison based on G2 review data.
| Metric | protel PMS | RMS |
|---|---|---|
| Overall rating | 3.5 | 4.4 |
| Review count | 12 | 20 |
| Ease of use | 8.6 | 8.9 |
| Ease of setup | 7.1 | 8.9 |
| Quality of support | 6.0 | 8.3 |
| Meets requirements | 6.9 | 8.9 |
| NPS | -9.090909 | 55 |
| Small Business | 50.0% | 65.0% |
| Mid-Market | 41.7% | 25.0% |
| Enterprise | 8.3% | 10.0% |
| Total page views | 81 | 180 |
| Total LLM citations | 577 | 572 |
protel PMS
protel by Planet is a robust technology stack for your hotel business, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. The first cloud-native PMS and apps went live in 2009, operations expanded internationally to over 90 countries while continuing to influence the technological change collectively known as the hospitality industry.
RMS
Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).