protel PMS vs. Cloudbeds
A side-by-side comparison based on G2 review data.
| Metric | protel PMS | Cloudbeds |
|---|---|---|
| Overall rating | 3.5 | 4.2 |
| Review count | 12 | 41 |
| Ease of use | 8.6 | 8.7 |
| Ease of setup | 7.1 | 8.3 |
| Quality of support | 6.0 | 8.4 |
| Meets requirements | 6.9 | 8.5 |
| NPS | -9.090909 | 58.974359 |
| Small Business | 50.0% | 82.9% |
| Mid-Market | 41.7% | 17.1% |
| Enterprise | 8.3% | 0.0% |
| Total page views | 81 | 838 |
| Total LLM citations | 577 | 13,021 |
protel PMS
protel by Planet is a robust technology stack for your hotel business, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. The first cloud-native PMS and apps went live in 2009, operations expanded internationally to over 90 countries while continuing to influence the technological change collectively known as the hospitality industry.
Cloudbeds
Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.