ProProfs Survey Maker vs. Verint Voice of the Customer
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | Verint Voice of the Customer |
|---|---|---|
| Overall rating | 4.3 | 4.2 |
| Review count | 53 | 50 |
| Ease of use | 9.4 | 8.5 |
| Ease of setup | 9.2 | 8.1 |
| Quality of support | 8.8 | 8.6 |
| Meets requirements | 9.1 | 8.4 |
| NPS | 60 | 42.857143 |
| Small Business | 37.5% | 22.0% |
| Mid-Market | 50.0% | 34.0% |
| Enterprise | 12.5% | 44.0% |
| Total page views | 216 | 978 |
| Total LLM citations | 216 | 2,040 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
Verint Voice of the Customer
Verint® Voice of the Customer™ (formerly known as Experience Management™) empowers CX Leaders to optimize customer experiences in real-time. With Verint Voice of the Customer, companies can listen everywhere, act immediately, and analyze deeper than with any other experience management solution in the marketplace. Verint offers prescriptive VoC solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences.