ProProfs Survey Maker vs. UserTesting
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | UserTesting |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 53 | 794 |
| Ease of use | 9.4 | 8.7 |
| Ease of setup | 9.2 | 8.8 |
| Quality of support | 8.8 | 9.1 |
| Meets requirements | 9.1 | 8.8 |
| NPS | 60 | 64.130435 |
| Small Business | 37.5% | 21.2% |
| Mid-Market | 50.0% | 37.5% |
| Enterprise | 12.5% | 41.2% |
| Total page views | 216 | 2,435 |
| Total LLM citations | 216 | 25,139 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
UserTesting
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.
- Ease of Use
- Helpful
- Time-saving
- Customer Support
- Features
- Testing Process